In my companies we make plans for each year’s growth, but honestly, most of the growth comes from new ideas we didn’t foresee in our planning.

We don’t have a bank of awesome but unused ideas to copy/paste into the annual plan. When we come up with a great idea, we try it right away. That means at any given time we’re out of great ideas, but not for long.

By being curious and paying attention, by building on top of the last improvement, by listening to our customers, we always come up with another improvement idea.

If you don’t have a list of “10 things that will change the game this year”, that’s probably ok. Wade on into what you’ve lined up so far, and keep your eyes open all the time for insight, inspiration, and opportunities to improve. It’s amazing how a year of continuous improvement adds up to a big leap forward.